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Serving New Franklin, Ohio

CRM and Automation Systems for New Franklin, Ohio Service Businesses

Built To Scale sets up websites, Google profiles and follow-up for contractors and home service businesses in New Franklin and the Portage Lakes area.

5.0 on Google

New Franklin at a glance

County
Summit County
County seat
Akron
Borders
Barberton, Norton, Green, Clinton, Coventry Township, Lawrence Township and Chippewa Township
Main roads
State Routes 93, 236 and 619
Population
13,877 (2020 Census)
Homes
5,912
Owner-occupied
87.1% of occupied homes
Median year built
1962

Sources: U.S. Census Bureau, 2020 Census and American Community Survey 2019-2023.

Working in New Franklin

Portage Lakes State Park, an Ohio Department of Natural Resources park at 5031 Manchester Road, offers boating, swimming, camping, hiking trails and an astronomy observatory. The Ohio & Erie Canal Towpath Trail runs along the city's western edge, and State Routes 93, 236 and 619 run through the city.

The city calls itself 'A Community of Neighborhoods'. Residents use Akron, Barberton, Clinton, Canal Fulton and Norton mailing addresses, and some call their hometown Manchester or Portage Lakes. Your Google profile and website can use the names your customers use, as well as New Franklin.

Permits and contractor registration in New Franklin

New Franklin's zoning code says buildings must meet the building regulations administered by the Summit County Building Department, so building permits come from the county. The city requires its own Zoning Certificate before you build or alter any fence, sign, structure or building, and its 2019 zoning code sets a penalty if you start without one. The city says a zoning permit is valid for one year, and to allow 3 to 5 business days for approval. Zoning: 330-882-4611. Summit County Department of Building Standards: (330) 630-7280.

Rules change, so check with the city before you start. Checked October 2026.

What I set up for you

  • Website and hosting
  • A full Google Business Profile revamp
  • BTS CRM: pipeline, contacts, shared inbox and calendar
  • Instant reply on every enquiry, plus missed-call text-back
  • Lead alerts to your phone: app push, text and email
  • Follow-up at 1 hour, 1 day and 2 days, which stops the moment they reply
  • Online booking with confirmation and reminders 24 hours and 1 hour before
  • BTS AI Assistant on your website (PRO)
  • BTS Reputation Accelerator: review requests sent for you when you mark a job done (PRO)

Pick the system or just the website

BTS Systems PRO

The full system: website, Google profile, CRM, automations, AI assistant and reviews.

$297/month,plus a one-time setup of $0, $497 or $997 depending on how many pages you need.
See what's in PRO

BTS Smart Sites

The website, your Google profile and the CRM, without the AI assistant or the review automations.

$97/month,plus a one-time setup of $797, $1,497 or $2,997 depending on how many pages you need.
See Smart Sites

Month to month. Cancel any time.

5 out of 5 stars
What really sets BTS apart is having everything under one roof at a single monthly price. No more juggling multiple websites and applications or spending hours trying to get them all to work together.
Andrew Michael, Retail eyewear shop, 2026

Questions from New Franklin businesses

Can my Google profile cover Barberton and Green too?

If you can get to jobs there, yes. I set one service area of about 10 to 15 miles that you can actually cover, and list the towns in it by name.

Can my website have a page for New Franklin?

Yes, if New Franklin is in your service area. On the 15- and 30-page plans, the towns you serve get their own pages, each written for that town.

Do I have to change the software I use now?

No. Keep it, and use it alongside the system.

Do contractors have to register to work in New Franklin?

Summit County, which administers New Franklin's building regulations, says it registers contractors with each permit. The city's own Zoning Certificate comes first, before any fence, structure or building work.

See where your business stands first

Nine questions, about two minutes. Then I check your website and Google profile myself and send you what I find within one business day.